Waitlist and size caps

Certain events may need a maximum number of participants. Events at a venue with limited seating or a sports game with a certain number of players, need a limit on the event size.

With a Heylo event, an admin or host can set a participation limit to the event. Attendees can sign up on a first come first serve basis, and everyone in the “going” count is added toward the size limit. The size limit does not include hosts.

Once the size limit is reached, anyone over the limit is added to a waitlist and the event chat. If someone in the “going” list can no longer attend and changes their sign-up status, the next member is added to the “going” list and automatically notified by push notification in the mobile app and email as well. The waitlist is visible to everyone so popular events remain transparent and fair.

Waitlist size caps can be edited anytime after an event is published (but before the event starts). Waitlists are automatically updated. For example, if there is an event with a 20-person cap and 10 on the waitlist, and the cap moves to 25, the first 5 attendees can move up.

Any host or admin can adjust the waitlist order by selecting the attendee's name and adjusting the order. No one is notified of changes to the waitlist order.