A paid member can change or cancel a membership any time.
To cancel:
Paid members can cancel their membership at any time without request or intervention. When a membership is canceled, the paid member retains any access or benefits associated with the membership through the remaining billing period.
- Navigate to the group tab of the membership group
- Under “My membership”, select “cancel”
Once canceled, payment info is no longer charged, and membership can be restarted anytime. Access to the group may be revoked in accordance with the group membership.
To change:
Navigate to the group tab and select "My membership." Then select the option to change the plan. Members are charged pro rata for any discrepancy in billing. There is no limit to the number of membership plan changes.
An admin can also adjust a member’s membership plan by either visiting the member's profile and tapping “manage member”, or by selecting “membership plans” from admin settings, viewing members, and selecting members to move to another plan.