Cancel or change membership

A paid member can change membership tiers if multiple are visible. Under “My membership”, select “change tiers”. If changing tiers, members will be charged pro rata for any discrepancy in billing. There is no limit to the number of membership changes.

An admin can also adjust a member’s membership tier by either visiting their profile and tapping “manage member”, or by selecting “membership tiers” from admin settings, viewing members, and selecting members to move to another tier.

To cancel a membership, navigate to the group tab of the membership group. Under “My membership”, select “cancel”. When canceled, payment info is no longer charged, and membership can be restarted at any time. Access to the group may be revoked in accordance with the group membership.