Popular Articles

  1. Log in

    Once you have signed up with Heylo, you can log in from any device by logging in . Be sure to use your same authentication method. Google Authentication sign-ups, for example, must select the Google option and cannot log in via email. To switch a ...
  2. Onboard and import from another platform

    Onboarding your members is seamless with Heylo. Whether you have a group chat, email list, or another platform, onboarding your members to Heylo is as easy as copying and pasting. Members do not need to download a new app and can sign up with one...
  3. Admins

    On Heylo, all groups have one default role, Admin. Admins have ultimate control over the group. They can manage members , topics , events , and benefits , and collect member payments . They can also grant additional roles in the group. Ther...
  4. Membership plans

    Membership plans provide admins complete control and flexibility to collect recurring membership payments. Admins can create as many membership plans as needed to meet their members' needs. Membership plans can either be visible to members, o...
  5. Attendance and check-ins

    30 minutes before the event, all attendees are asked to check-in. A check-in confirms they are indeed attending or present at the event. Admins and hosts can also take attendance and add or edit any member’s check-in. Attendance is pre-popul...
  6. Invites

    Groups mean many people! Invite others to the group, even when getting started. They can see how communications, events, chats, profiles, and waivers work, in real time. To invite someone to join the group, navigate to the members tab and select th...
  7. Contact the Heylo Team

    Connecting with groups is our joy. You can reach us anytime in Heylo Support Chat in your Heylo private chats. Or email us at support@heylo.us . We are also active on Instagram as @heylo_co and you can reach us through direct messages there too. ...
  8. Reminders and notifications

    Heylo ensures all members have access to the key information to join events. When hosts create a new event or edit an existing one, they can save it silently or announce it to the group. Canceled events are communicated across all channels. Delet...
  9. Profiles

    Everyone on Heylo gets a profile. The profile is the place to share background info and communicate who you are. Profiles help everyone in the group get to know each other. Profiles support up to 6 photos, a bio, interests, and a link. Members ...
  10. Heylo is a community management platform for in-person groups

    Heylo is a community management platform for in-person groups. On Heylo, a group is a dedicated space for only people in the group. It contains tools for organization, communication, and payments that help people in the group meet, get together...