Updated Articles

  1. Getting started

  2. Onboard and import custom member roster

    Migrating from an existing platform If you have your member roster or directory with member emails or phone numbers from another platform, Heylo has personalized onboarding for your members! Share your member roster with the Heylo team via suppor...
  3. Safety, security and admin controls

  4. Heylo Logo

    Heylo's logo is available in green and white. White Logo on Green Background Green Logo on White Background ...
  5. Onboarding best practices

    Onboarding your members onto Heylo is a breeze. You can invite them by link, email, and QR code. Or, if your members are on another platform, we've got you covered with our free custom onboarding . Regardless of method, it is most effective to i...
  6. Payments

  7. Payment types

    Payments can be made from anywhere in the world, allowing for international transactions with ease. Members can pay on the Heylo mobile app or website using debit card, credit card, Apple Pay, or Google Pay. Apple Pay Apple Pay allows user...
  8. Payment info privacy and deletion

    Introduction At Heylo, we prioritize the security and privacy of your financial information. When it comes to processing payments, we partner with Stripe , a leading payment processing platform known for its robust security measures. Heylo does...
  9. Events

    Organizing events in your Heylo group: Chronological ordering, search, and calendar view Heylo helps you organize events within your group and ensure a smooth experience for everyone involved. In this article, you’ll learn the process of creat...
  10. Virtual Events and Video Links

    Every event on Heylo can have a video link. The link is only visible to attendees 30 minutes before the event starts, and is not accessible to attendees after the event ends. Hiding the link helps keep it secure for future use and reduces spammers. ...