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A group is automatically deleted when there are no members in the group. An admin can remove members, and then leave the group themselves. If there are many members, admins can get in touch with the Heylo Team to assist with group deletion. ...
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Last Updated: 04/24/2024
in Events
Events on Heylo can have multiple registrations . Hosts can add a participant cap for each registration. Once people register and the cap is hit, the registration automatically closes and is no longer visible to new prospective attendee...
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Last Updated: 04/24/2024
in Events
Certain events require a maximum number of participants. Events with limited seating, or a game with a limits on number of players, for example, need a maximum participation limit. With Heylo events , an admin or host can set a participation...
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Last Updated: 04/23/2024
in Events
Event cover photos are the first impression and set the tone of an event. Heylo helps leaders quickly add a photo that puts the event first, without needing to leave the platform. Leaders can add an event cover photo one of several ways:...
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Last Updated: 04/22/2024
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Last Updated: 04/22/2024
in Payments
Any person can update or remove payment info from Heylo at any time. To update payment info, visit My Payments in account settings and press the "edit" icon on top. When payment is removed, any upcoming paid event registration that h...
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Last Updated: 04/17/2024
in Getting started
Onboarding your members is seamless with Heylo. Whether you have a group chat, email list, or another platform, onboarding your members to Heylo is as easy as copying and pasting. Members do not need to download a new app and can sign up with o...
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Last Updated: 04/16/2024
in Getting started
Once you have signed up with Heylo, you can log in from any device by logging in . Be sure to use your same authentication method. Google Authentication sign-ups, for example, must select the Google option and cannot log in via email. To prev...
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Last Updated: 04/12/2024
in Payments A supporting membership provides leaders the benefit of membership dues without the rigidity of a mandatory payment. The group stays open and free, but members can choose to join the membership and support the group at their option. Many groups on...
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Last Updated: 04/12/2024
in Communications
Private chats on Heylo offer a way to engage in more personal and focused conversations that are not limited to members of a single group. These private chats can include members from the same group or even individuals from different groups. Priv...