Updated Articles

  1. Reports, analytics, exports

    Member roster export Admins can export their member info into a CSV file from Heylo, anytime. The CSV file can be opened in Google Sheets, Microsoft Excel, or any other spreadsheet software. When selecting the export option, admins will receive ...
  2. Members

  3. Onboard from Whatsapp or Chat App

    Onboarding your members is seamless with Heylo. Whether you have a group chat, email list, or another platform, onboarding your members to Heylo is as easy as copying and pasting. Members do not need to download a new app and can sign up with one...
  4. Guests

    Enable guest registrations for your events on Heylo. With guests enabled, members can register for the event and sign up others. Guests empower members to bring their friends, colleagues, and family members without friction. Guests can supercharge...
  5. Membership dues

    Admins can use Heylo to collect a required membership from members. Because the group organizes and engages on Heylo, Heylo will create a paywall around the group that requires dues to be paid upon joining and revokes access when memberships are ...
  6. Pricing: Platform and processing fees

    Heylo’s platform fee for payments is 3.7% + $0.59 USD + payment processing fees from Stripe . Heylo makes money by helping leaders collect member payments. There are no other fees to use Heylo. Our business model aligns our incentives with leade...
  7. Data and payments storage, privacy, and encryption

    In order for groups to build community, they must be safe. On Heylo, we strive to help groups have a safe space to organize and connect with each other. Data storage and security With exception to payments, data inputted into Heylo is stored ...
  8. Leaderboard

    Group attendance is summarized on the member's tab in a leaderboard. The leaderboard provides insight into who’s coming to events the most. Events are recorded by check-in. Your members can check-in, or you can take attendance, and Heylo will autom...
  9. Hosts

    Event Hosts organize the event and serve as the primary point of contact for attendees. Plus, Hosts possess specific event-related controls that set them apart from attendees. Host permissions Hosts have admin privileges over the event. They ...
  10. Cancel or change membership

    A paid member can change or cancel a membership any time. To cancel: Paid members can cancel their membership at any time without request or intervention. When a membership is canceled, the paid member retains any access or benefits associate...