New Articles

  1. Prospective members

    Prospective members are people who have requested to join a private group . When someone requests to join, they are prompted to complete their profile , providing information that helps the admins get to know them better before granting approval. ...
  2. Pages

    Pages save important information for your group. They can contain a cover photo and title along with text or a link. Pages serve various purposes, such as displaying group guidelines, sharing helpful tips, or providing access to useful resources. P...
  3. Feedback for hosts and admins

    Members can submit feedback directly to group admins . Feedback is not a review; it is a testimonial or real-time suggestion to help improve the group. Feedback includes a star rating and a comment for the group admins. A member can choose to subm...
  4. Photos, videos: Sizing and multiples

    Up to 9 photos or videos can be uploaded into a chat message at any given time. Photo and video size and resolution are preserved. When a photo is uploaded to Heylo and someone else downloads it, Heylo does not reduce the size or format of the ph...
  5. Data privacy and Encryption

    In order for groups to build community, they must be safe. On Heylo, we strive to help groups have a safe space to organize and connect with each other. Data inputted into Heylo is stored securely using modern cloud infrastructure. All Heylo team m...
  6. Deleting messages

    You can delete any message you send. In addition, an admin can delete any message sent by anyone in the group in a topic or event chat . Reactions on deleted messages are also removed. When a message is deleted, no notifications are sent, ...
  7. Muting

    In addition to the  notification center , everyone can control notifications over a specific topic or private message chat. Mute any communication by navigating to that specific chat or topic, selecting the top header, and then the “mute&...
  8. Email controls

    Members can receive emails for important announcements , direct messages , and events . Members have ultimate control over the emails they receive from Heylo. To turn off emails, navigate to my account in Heylo and then toggle “Email notif...
  9. Push notification settings

    Notifications are critical for staying connected and informed in a group. However, managing a flood of notifications can sometimes become overwhelming. Heylo is designed to only provide helpful information and reduce noise. Admins and members can ...
  10. Notification center

    Heylo's notification center serves as a centralized hub for all the latest activities and important information on Heylo. It is designed to provide a summary of new events, messages, and other relevant updates. The notification center is also ag...