Popular Articles

Location

Last Updated: 08/01/2023 in Events

On Heylo, there are two ways to help attendees find an event location. Add a location for navigation First, a map location can be added to an event. It is a specific latitude/longitude location that is integrated with mapping services for easy dir...
Events

Last Updated: 05/05/2024

Organizing events in your Heylo group: Chronological ordering, search, and calendar view Heylo helps you organize events within your group and ensure a smooth experience for everyone involved. In this article, you’ll learn the process of...
Getting started

Last Updated: 04/17/2024
Payments

Last Updated: 04/22/2024
Pricing: Platform and processing fees

Last Updated: 11/16/2023 in Payments

Heylo’s fee to process payments is 3.7% + $0.59 USD + payment processing fees from Stripe . Heylo makes money by helping leaders collect member payments. There are no other fees to use Heylo. Our business model aligns our incentives with lea...
Members

Last Updated: 03/25/2024
Communications

Last Updated: 05/09/2024
Safety, security and admin controls

Last Updated: 05/06/2024
Log in

Last Updated: 04/16/2024 in Getting started

Once you have signed up with Heylo, you can log in from any device by logging in . Be sure to use your same authentication method. Google Authentication sign-ups, for example, must select the Google option and cannot log in via email. To prev...
Cancel or change membership

Last Updated: 10/17/2023 in Payments

A paid member can change membership plans if multiple are visible. Navigate to the group (the group logo will be on the left header) and select my membership. Then select the option to change the plan. Members are charged pro rata for any discrepa...